How do we collect your personal data
We collect information from you through the Website when you add your personal information. The data we collect could be your name, KYC, email, contact details and other responses to our surveys, subscribed mailers etc,
This information is collected directly from you, from third parties, from publicly available sources or through our website (or any of our other online presence). By accepting our terms and conditions you have consented to allow us to carry out due diligence through an exhaustive search on your online virtual presence.
We use your email id and other details when you subscribe to our services. We may also use your information when you respond to our promotions, initiatives or to any request for additional Personal Data.
When you purchase/subscribe something for yourself or for anyone else on our website, we’ll collect payment and tax information (e.g., country of residence), contact and delivery information (e.g., e-mail address), and details of what you bought.
We record certain technical information whenever you use our website. This includes information about your device and about your visits to and use of our website, such as your IP address, browser type and version, page views, etc.
Personal data may be provided to us in forms filled out by individuals, face to face meetings, email messages, telephone conversations, through our websites or provided by third parties would be considered as proprietary information of Paytel Financial Technologies Private Limited. If any individuals contact us, we may keep a record of that contact. We collect these personal data when it is necessary for business purposes or to meet the purposes for which the individuals have submitted the information.
Our staff and subcontractors may also need access to your information. This applies to any member of our group of companies.
Why do we collect the data? ‘Paytel Financial Technologies Private Limited’ uses your data for the following purposes: • To verify the authenticity of the user; • Resolving complaints and handling requests and enquiries; • Sharing newsletters, mailers after your consent. • Legal purposes (including but not limited to obtaining legal advice and dispute resolution) • Social media and google analytics and tracking • Using your data for Paytel wallet purposes • Providing additional Products and Services and benefits to you, including promotions, • Using your data for collecting payments for services that you opt for. • Conducting market research and surveys to enable us to understand and determine customer location, preferences and demographics.
We share your data with your consent to complete any transaction to provide any product & service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
We do not disclose personal data to third parties except when required by law. We may disclose personal data to our employees, directors, shareholders, agents, subcontractors or any other person who is related to provide the company’s services to the customer, where it is necessary to meet the purpose for which such individual has submitted the information
Data Retention, Deletion, Correction and Access to Personal Data Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws. You can also make choices about the collection and processing of your data by Us. You can access your personal data and opt-out of certain services provided by the Us. In some cases, your ability to control and access to your date will be subject to applicable laws. You may unsubscribe from receiving promotional emails from Us by following the instructions in those emails. In the event that you unsubscribe, we may still send you non-promotional emails, such as emails about our ongoing business relationship.
We may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events. Data Security
We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage. In the event an employee breaches the said training module or violates the data protection guidelines , he/she is held personally liable under the applicable Indian Laws (Civil/Criminal)
We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UID's and login credentials to be transmitted securely.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Governance Law
Contact us In case of any queries or feedback you can write to us at firstname.lastname@example.org